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Are you framing the problem correctly?

Helping you define the Customer Experience in
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HEALTHCARE HEALTH TECH WELLNESS & MENTAL WELLBEING HUMAN PERFORMANCE
Storytelling in Health
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Do you have difficulties knowing you have framed the problem correctly?

Perhaps you’ve many stakeholders, a complex system and a hole in understanding re: your customer needs?

Or maybe you need to stand out from the crowd but can’t see how to in the eyes of your healthcare customers?

We hear you. It’s tough.

With over 20 years experience designing for customers needs across the globe,  we have accessed many of the deep secrets of customer needs in health.

Which means we can ‘cut through the noise’ and direct you to insight that matters to you faster than most.

So you can focus on making the change happen, improving the lives of your customers, and making yourselves more successful.

Want to find out more about working with us?

Book a Discovery session.

Understand your customer with:

Customer insight in Health built over two decades of global immersion studies

Detailed understanding of Health and tech service touch-points

Connecting the dots to meaning and better design

Easy-to-execute guidance

Human centred design know how

The right problem framed

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Side Effects / How to find happiness in times of stress with Melanie Flower, Wellbeing Coach

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Side Effects / The global mental health crisis has arrived, with Luciana Carvalho Se Co-F...

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Side Effects / What if we created a health and care system that worked? An interview with...

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Side Effects: How can Augmented Reality help save lives in the operating theatre? Dr Nadi...

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Projects

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Mentoring with Matt Book now...

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