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Chief Experience Officer, Human Factors Specialist, Format Creator

"He can create hit experiences before you have even finished explaining the challenge"

Design Leader, London

Matt is a thought leader, serial entrepreneur & health innovation specialist.

Chief Experience Officer, Human Factors Specialist, Format Creator

"He can create hit experiences before you have even finished explaining the challenge"

Design Leader, London

Matt is a thought leader, serial entrepreneur & health innovation specialist.

“His vision enabled us to define our global blockbuster device that a decade on helps patients worldwide and generates millions”

Med Devices ExecutiveUK

“He pinpointed customer needs in moments that endless Market Research had missed for years ”

Innovation LeaderUSA

“A tireless vision for better customer experiences. The difference between great, and world class”

SVP

Hello I’m Matt

I help health innovators solve the mysteries of their customer and market.

  • Do you struggle to get into the ‘mind’ of your customer?
  • Perhaps you’ve many stakeholders and a complex system of customer needs?
  • Or no clear product roadmap based on real-world evidence of what people want?

I hear you. It’s tough.

With over 20 years of experience designing products and services, I have accessed many of the deep secrets in health to help people like you find success.

Which means I can ‘cut through the noise’, to set you on the right path.

So, you can focus on improving your customers lives and winning.

Whilst I guide leaders focused on customer experience i’m also a snail-paced Trail runner.

I may run slow, but I think fast

Find out more
Matt Profile Pic

My Values:
Problem Solving, Creativity, Less B/S Innovation.

Podcast

An influential voice in the Health and Wellness Podcast world.

Side Effects / Essential steps to communication: The power of film in public health messa...

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Side Effects / Professor Effy Vayena discusses Ethics, Track and Trace and a future of di...

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Side Effects / Shawna Butler, Nurse Economist and Founder of ‘EntrepreNURSE’ ...

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Side Effects / How to find happiness in times of stress with Melanie Flower, Wellbeing Coach

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Side Effects / The global mental health crisis has arrived, with Luciana Carvalho Se Co-F...

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Side Effects / What if we created a health and care system that worked? An interview with...

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Side Effects / How to make sure we are serious about food? Ruth Wood from Crucial Food t...

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Side Effects: How can Augmented Reality help save lives in the operating theatre? Dr Nadi...

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Side Effects / Why women are not Men. Designing for women with WILD.AI founder Hélène Gui...

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FREE DOWNLOAD

How to solve big problems as a healthcare innovator- all planned out for you

Get my Free guide...

Design Thinking

One of the most exciting CXO’s in Europe.

The Power of Film - From Surgical Op to Jurgen Klopp

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What have Rocket Man, Ray Winstone and driverless cars got in common?

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Beating Diabetes - moving upstream to prevention?

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From Human Factors Engineer to Chief Experience Officer [CXO]

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Digital transformation - From MVP to Software as a Medical Device

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Pico: The micro sized flagship

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Pick the package that’s right for you

IMPACT

You need help in the trenches. A guide that can direct you and your team to user experience success.

There to stop things heading down the wrong path

POA

Book a call

FIND THE GOLD

Uncover the secrets of your customers needs to see opportunities, hurdles to overcome and gaps to exploit.

Via a fast review of any of your project inputs and outputs for perspective

So you are armed for development and any Board meeting

From £5k

Find out more

Virtual CXO

The companion you need to make the right ongoing Customer Experience choices.

An outside perspective on the inside

So you can have ongoing cross project support in just the right doses

From £5K PCM

Book a call
MeetingProof Screen

MeetingProof has democratised legal for the DIY legal tribe. Our passion for entrepreneurs built our desire to help and champion protection for the everyday innovator.

This free to use and broad reaching Mutual NDA helps you protect ideas and your early stage Intellectual Property when you meet and share it with others. It is super simple and can be put in place in under 5 minutes all on the App.

TRY FOR FREE

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Matt publishes a weekly Dose of Inspiration with perspective on this world, sign up here.